- customer service
I cannot say enough about Madson as a company with great customer support, great efficiency in getting your glasses in a timely fashion and most of all the QUALITY is second to none. I have had some very name brand sunglasses, Maui Jim, Oakley, Spy, to name a few and the Strut ranks on top of those. I wear prescription sunglasses because I cannot wear contact lenses, so I am very picky with my sunglasses. The Rx lenses are the best I have ever gotten... they are crystal clear. Every time I had a question, it was answered in a timely fashion! I am a fan for life... and TBH I cannot wait to get another pay next year with my vision insurance (Insurance allows me a new pair every 12 months). What makes this the best, is I paid 1/3 of what I wouldve paid for Oakley Holbrooks which I compare the Struts the most to. Madson should only get better as they refine there business.
Love these glasses. They fit and feel solid and the polarized lens is perfect. Thank you
I like the Strut. But, i ordered the Black Fade to Tortoise. I got the straight Tortoise. I did email back and was asked to send the code on the box and I had already thrown it away. The box was the fade to Tortoise the glasses inside were just wrong. I have bought them on Amazon but lost them. I reordered through Madson and they were wrong. I'll keep the glasses. And, I plan on ordering more. Just sucks to have the wrong pair.
Great selection. quick delivery of products
I inquired about a custom order and Karla was very accommodating! Put together a bundle that was not yet available and got it to me fast. I love dealing with Madison and the staff there!